Return Policy

Returns: for hygienic reasons, no piercing jewelry can be returned, whether tried on or not, worn or unworn.

Exceptions are broken or incorrectly delivered items. In the event of a justified complaint due to incorrect deliveries, exchange or credit can only be requested for the defective item, provided that the goods are undamaged and unused and are returned within 14 days.

Goods packed sterile can only be returned unopened and in their original condition within a period of 14 days. In order to recognize why the return is made, we ask for a message by letter, email or phone.